CSSBB: Certified Six Sigma Black Belt

Curriculum For This Course

Organization-Wide Planning and Deployment (BOK I)

12Lectures

Time 02:14:00

Organizational Process Management and Measures (BOK II)

5Lectures

Time 00:50:00

Team Management (BOK III)

15Lectures

Time 01:20:00

Define (BOK IV)

23Lectures

Time 02:35:00

Measure (BOK V)

53Lectures

Time 08:33:00

Analyze (BOK VI)

57Lectures

Time 08:06:00

Improve (BOK VII)

44Lectures

Time 04:44:00

Control (BOK VIII)

30Lectures

Time 02:55:00

Design for Six Sigma (BOK IX)

13Lectures

Time 01:11:00

Organization-Wide Planning and Deployment (BOK I)
	1. Course Introduction and Welcome	6:00
	2. Introduction - Section 1	6:00
	3. Fundamentals of six sigma and lean methodologies (BOK I.A.1)	19:00
	4. Six Sigma, Lean, and Other Continuous Improvement Methodologies (BOK I.A.2)	5:00
	5. Selecting Six Sigma Project (BOK I.A.2 Part 2)	17:00
	6. Relationships among business systems and processes (BOK I.A.3)	10:00
	7. Strategic planning and deployment for initiatives (BOK I.A.4)	17:00
	8. Strategic planning and deployment for initiatives (BOK I.A.4 Part 2)	8:00
	9. Leadership - Roles and Responsibilities (BOK I.B.1)	14:00
	10. Organizational roadblocks and change management (BOK I.B.2 Part 1)	10:00
	11. Causes of Six Sigma failure (BOK I.B.2 Part 2)	6:00
	12. Change Management (BOK I.B.2 Part 3)	16:00

Organizational Process Management and Measures (BOK II)
	1. Introduction - Section 2	3:00
	2. Impact of Six Sigma project on Stakeholders (BOK II.A)	3:00
	3. Benchmarking (BOK II.B)	11:00
	4. Performance Measures (BOK II.C.1)	13:00
	5. Financial Measures (BOK II.C.2)	20:00

Team Management (BOK III)
	1. Introduction - Section 3	5:00
	2. Types of Teams (BOK III.A.1)	4:00
	3. Team Roles (BOK III.A.2)	5:00
	4. Team member selection (BOK III.A.3)	2:00
	5. Team Success Factors (BOK III.A.4)	2:00
	6. Team Motivation (BOK III.B.1)	8:00
	7. Team Stages (BOK III.B.2)	8:00
	8. Team Communications (BOK III.B.3)	8:00
	9. Team Leadership Models (BOK III.B.4)	2:00
	10. Group Behaviors (BOK III.C.1)	14:00
	11. Meeting Management (BOK III.C.2)	2:00
	12. Team Tools (BOK III.C.3)	9:00
	13. Team Training - Need Assessment (BOK III.D.1)	2:00
	14. Team Training - Delivery (BOK III.D.2)	7:00
	15. Team Training - Evaluation (BOK III.D.3)	2:00

Define (BOK IV)
	1. Introduction - Section 4	6:00
	2. Customer Identification (BOK IV.A.1)	8:00
	3. Customer Data Collection (BOK IV.A.2)	10:00
	4. Customer Requirements - Introduction (BOK IV.A.3)	3:00
	5. Customer Requirements - VOC and CTQ (BOK IV.A.3)	6:00
	6. Customer Requirements - Quality Function Deployment QFD (BOK IV.A.3)	9:00
	7. Customer Requirements - SIPOC (BOK IV.A.3)	4:00
	8. Customer Requirements - Kano Model (BOK IV.A.3)	8:00
	9. Project Charter - Writing Business Case (BOK IV.B.1)	9:00
	10. Project Charter - Writing Problem Statement (BOK IV.B.2)	4:00
	11. Project Charter - Writing Project Scope (BOK IV.B.3)	7:00
	12. Project Charter - SMART Goals and Objectives (BOK IV.B.4)	5:00
	13. Project Charter - Project Performance Measurements (BOK IV.B.5)	4:00
	14. Project Charter Review (BOK IV.B.6)	4:00
	15. Project Managament Tools - Gantt Chart (BOK IV.C.1)	10:00
	16. Project Managament Tools - Toll-gate Reviews (BOK IV.C.2)	4:00
	17. Project Managament Tools - WBS (BOK IV.C.3)	4:00
	18. Project Managament Tools - RACI (BOK IV.C.4)	6:00
	19. Analytical Tools - Affinity Diagrams (BOK IV.D.1)	5:00
	20. Analytical Tools - Tree Diagrams (BOK IV.D.2)	3:00
	21. Analytical Tools - Matrix Diagrams (BOK IV.D.3)	8:00
	22. Analytical Tools - Prioritization Matrices (BOK IV.D.4)	3:00
	23. Analytical Tools - Activity Network Diagrams (BOK IV.D.5)	25:00

Measure (BOK V)
	1. Introduction - Section 5	8:00
	2. Process Flow Metrics (BOK V.A.1)	18:00
	3. Process Analysis Tools - Part 1 (BOK V.A.2)	16:00
	4. Process Analysis Tools - Part 2 (BOK V.A.2)	6:00
	5. Types of Data (BOK V.B.1)	12:00
	6. Measurement Scales (BOK V.B.2)	12:00
	7. Sampling (BOK V.B.3)	21:00
	8. Data Collection Plans and Methods (BOK V.B.4)	6:00
	9. Data Collection Plans and Methods - Data Coding (BOK V.B.4)	12:00
	10. Data Collection Plans and Methods - Missing Data (BOK V.B.4)	4:00
	11. Measurement System Analysis - Introduction (BOK V.C.1)	15:00
	12. Measurement System Analysis - Accuracy (BOK V.C.1)	7:00
	13. Measurement System Analysis - Precision (BOK V.C.1)	8:00
	14. Measurement System Analysis - Precision to Tolerance Ratio (BOK V.C.1)	6:00
	15. Measurement System Analysis - Three Methods of GRR (BOK V.C.1)	5:00
	16. Gage R&R - Range Method (BOK V.C.1)	6:00
	17. Gage R&R - Average and Range Method (BOK V.C.1)	19:00
	18. Gage R&R - ANOVA Method (BOK V.C.1)	12:00
	19. Gage R&R - Number of Distinct Categories (NDC) (BOK V.C.1)	10:00
	20. Gage R&R - Crossed vs Nested Gage R&R Study (BOK V.C.1)	4:00
	21. Measurement systems across the organization (BOK V.C.2)	12:00
	22. Metrology (BOK V.C.3)	12:00
	23. Basic statistical terms (BOK V.D.1)	7:00
	24. Central limit theorem (BOK V.D.2)	16:00
	25. Descriptive statistics - Part 1(BOK V.D.3)	5:00
	26. Descriptive statistics - Part 2(BOK V.D.3)	12:00
	27. Descriptive statistics - Part 3(BOK V.D.3)	12:00
	28. Descriptive statistics - Using Microsoft Excel and SigmaXL (BOK V.D.3)	8:00
	29. Graphical Methods - 1 Box and Whisker Plots(BOK V.D.4)	9:00
	30. Graphical Methods - 2 Scatter Plots (BOK V.D.4)	4:00
	31. Graphical Methods - 3 Histograms (BOK V.D.4)	11:00
	32. Graphical Methods - 4 Creating Histograms Using SigmaXL and MS Excel (BOK V.D.4)	7:00
	33. Valid statistical conclusions - Hypothesis Testing (BOK V.D.5)	9:00
	34. Valid statistical conclusions - Types of Errors (BOK V.D.5)	5:00
	35. Probability Basic concepts - Part 1(BOK V.E.1)	8:00
	36. Probability Basic concepts - Part 2 (BOK V.E.1)	10:00
	37. Probability Basic concepts - Part 3(BOK V.E.1)	16:00
	38. Probability Distributions - Normal Distribution 1 (BOK V.E.2)	20:00
	39. Normal Distribution Calculations Using MS Excel	4:00
	40. Normal Distribution Calculations Using SigmaXL	2:00
	41. Binomial Distribution	16:00
	42. Bernoulli, Hypergeometric, Geometric and Negative Geometric Distributions	13:00
	43. Poisson Distribution	6:00
	44. Process capability indices - Part 1 (BOK V.F.1)	20:00
	45. Process capability indices - Part 2 (BOK V.F.1)	7:00
	46. Process performance indices (BOK V.F.2)	8:00
	47. General process capability studies (BOK V.F.3)	4:00
	48. Process capability for attributes data (BOK V.F.4)	2:00
	49. Process capability for non-normal data (BOK V.F.5)	9:00
	50. Process capability for non-normal data - Transformation of Data (BOK V.F.5)	9:00
	51. Process capability for non-normal data - Box-Cox Transformation (BOK V.F.5)	10:00
	52. Process performance vs. specification (BOK V.F.6)	11:00
	53. Short-term and long-term capability (BOK V.F.7)	2:00

Analyze (BOK VI)
	1. Introduction - Section 6	5:00
	2. Correlation Coefficient - Introduction (BOK VI.A.1)	5:00
	3. Correlation Coefficient - Manual Calculation (BOK VI.A.1)	7:00
	4. Correlation Coefficient - Calculation Using MS Excel (BOK VI.A.1)	3:00
	5. Correlation Coefficient - Summary (BOK VI.A.1)	5:00
	6. Correlation vs Causation (BOK VI.A.1)	4:00
	7. Correlation Coefficient - Calculating Confidence Interval (BOK VI.A.1)	17:00
	8. Coefficient of Determination (BOK VI.A.2)	3:00
	9. Regression Equation - Manual Calculations (BOK VI.A.2)	11:00
	10. Residual Analysis (BOK VI.A.2)	4:00
	11. Multivariate Analysis (BOK VI.A.3)	16:00
	12. Hypothesis Testing Terminology - Errors, Power and Significance (BOK VI.B.1)	16:00
	13. Statistical vs Practical Significance (BOK VI.B.2)	8:00
	14. Understanding Hypothesis Testing (BOK VI.B.3)	13:00
	15. Finding the Z Value (BOK VI.B.3)	9:00
	16. What is p Value? (BOK VI.B.3)	4:00
	17. Sample Sizes for Means and Proportions (BOK VI.B.3)	12:00
	18. Point and Interval Estimate - Introduction ( BOK VI.B.4)	7:00
	19. Factors Affecting Confidence Interval Width (BOK VI.B.4)	6:00
	20. Calculating Confidence Interval for Mean - z Distribution (BOK VI.B.4)	5:00
	21. Calculating Confidence Interval for Mean - t Distribution (BOK VI.B.4)	10:00
	22. Calculating Confidence Interval for Proportions (BOK VI.B.4)	5:00
	23. Calculating Confidence Interval for Variance (BOK VI.B.4)	12:00
	24. Tests for mean variance and proportions - Introduction (BOK VI.B.5)	5:00
	25. Tests for mean variance and proportions - z Test (BOK VI.B.5)	7:00
	26. Tests for mean variance and proportions - t Test (BOK VI.B.5)	6:00
	27. Tests for mean variance and proportions - p Test (BOK VI.B.5)	8:00
	28. Two Sample z Test (BOK VI.B.5)	17:00
	29. Two Sample t Test - Introduction (BOK VI.B.5)	9:00
	30. Two Sample t Test - Equal Variance (BOK VI.B.5)	16:00
	31. Two Sample t Test - Unequal Variance (BOK VI.B.5)	10:00
	32. Two Sample Paired t Test (BOK VI.B.5)	8:00
	33. Two Sample p Test (BOK VI.B.5)	13:00
	34. Tests for Variance - F and Chi Square (BOK VI.B.5)	6:00
	35. F Test (BOK VI.B.5)	11:00
	36. One Sample Chi Square Test (BOK VI.B.5)	10:00
	37. ANOVA - Introduction (BOK VI.B.6)	9:00
	38. ANOVA - Understanding the Concept without any Calculation (BOK VI.B.6)	12:00
	39. ANOVA - Understanding the Calculation (BOK VI.B.6)	5:00
	40. ANOVA - Doing Manual Calculation (BOK VI.B.6)	15:00
	41. ANOVA - Using MS Excel (BOK VI.B.6)	4:00
	42. ANOVA - Using SigmaXL (BOK VI.B.6)	4:00
	43. ANOVA - Practice Question (BOK VI.B.6)	3:00
	44. Goodness of Fit Test (BOK VI.B.7)	12:00
	45. Contingency Tables (BOK VI.B.8)	14:00
	46. Contingency Tables - Practice Question(BOK VI.B.8)	2:00
	47. Non-Parametric Tests (BOK VI.B.9)	9:00
	48. Failure Mode and Effect Analysis - FMEA Introduction (BOK VI.C)	11:00
	49. Failure Mode and Effect Analysis - FMEA (BOK VI.C)	16:00
	50. Gap Analysis (BOK VI.D.1)	8:00
	51. Root Cause Analysis (RCA) Introduction (BOK VI.D.2)	6:00
	52. Root Cause Analysis (RCA) Tools (BOK VI.D.2)	2:00
	53. Root Cause Analysis (RCA) - 5 Whys (BOK VI.D.2)	3:00
	54. Root Cause Analysis (RCA) - Pareto Chart (BOK VI.D.2)	5:00
	55. Root Cause Analysis (RCA) - Fault Tree (BOK VI.D.2)	3:00
	56. Root Cause Analysis (RCA) - Cause and Effect (BOK VI.D.2)	5:00
	57. Waste Analysis (BOK VI.D.3)	25:00

Improve (BOK VII)
	1. Introduction - Section 7	6:00
	2. Design of Experiments (DoE) - Introduction (BOK VII.A.1)	3:00
	3. Design of Experiments (DoE) - Response and Factor (BOK VII.A.1)	6:00
	4. Design of Experiments (DoE) - Example of a Coffee Launch (BOK VII.A.1)	8:00
	5. Design of Experiments (DoE) - Interaction Chart (BOK VII.A.1)	4:00
	6. Design of Experiments (DoE) - Contour Plot (BOK VII.A.1)	3:00
	7. Design of Experiments - Writing an Equation to Predict Response (BOK VII.A.1)	7:00
	8. Design of Experiments (DoE) - Introducing Interaction (BOK VII.A.2)	7:00
	9. Design of Experiments (DoE) - Writing an Equation with Interaction (BOK VII.A.2)	9:00
	10. Design of Experiments (DoE) - Basic Definitions (BOK VII.A.1 and VII.A.2)	6:00
	11. Design of Experiments (DoE) - Three Factors Full Factorial Design (BOK VII.A.2)	9:00
	12. DoE - Calculating Numbers of Experiments - Full Factorial (BOK VII.A.2)	4:00
	13. Design of Experiments (DoE) - Nuisance Factors and Balanced Design (BOK VII.A.2)	6:00
	14. Design of Experiments (DoE) - Half Factorial, Confounding and Resolutions	18:00
	15. Design of Experiments (DoE) - Planning and Conducting Experiments (BOK VII.A.3)	17:00
	16. Design of Experiments (DoE) - One-Factor Experiments - Intro (BOK VII.A.4)	5:00
	17. One-Factor Experiments - Completely Randomized Designs (BOK VII.A.4)	5:00
	18. One-Factor Experiments - Randomized Block Designs (BOK VII.A.4)	3:00
	19. One-Factor Experiments - Latin and Graeco-Latin Square Designs (BOK VII.A.4)	7:00
	20. DoE - Two Level Fractional Factorial Designs - Review (BOK VII.A.5)	5:00
	21. Two Level Fractional Factorial Designs - Number of Experiments (BOK VII.A.5)	3:00
	22. Two Level Fractional Factorial Designs - Plackett-Burman Design (BOK VII.A.5)	6:00
	23. Types of Wastes - Muda, Mura and Muri (BOK VII.B.1)	9:00
	24. Wastes - Eight Types of Muda - Introduction to TIMWOODS (BOK VII.B.1)	3:00
	25. Eight Types of Muda - Transport and Inventory (BOK VII.B.1)	9:00
	26. Eight Types of Muda - Motion and Waiting (BOK VII.B.1)	4:00
	27. Eight Types of Muda - Over-processing and Over-producing (BOK VII.B.1)	5:00
	28. Eight Types of Muda - Defects and Underutilization of Skills (BOK VII.B.1)	5:00
	29. Tools to Reduce or Eliminate Waste - Pull System (BOK VII.B.1)	5:00
	30. Tools to Reduce or Eliminate Waste - Kanban (BOK VII.B.1)	7:00
	31. Tools to Reduce or Eliminate Waste - 5 S (BOK VII.B.1)	11:00
	32. Tools to Reduce or Eliminate Waste - Standard Work (BOK VII.B.1)	3:00
	33. Tools to Reduce or Eliminate Waste - Poka Yoke (BOK VII.B.1)	6:00
	34. Tools for Cycle Time Reduction - Continuous Flow (BOK VII.B.2)	7:00
	35. Tools for Cycle Time Reduction - SMED (BOK VII.B.2)	7:00
	36. Tools for Cycle Time Reduction - Heijunka (BOK VII.B.2)	4:00
	37. Kaizen (BOK VII.B.3)	9:00
	38. Theory of Constraints - Introduction (BOK VII.B.4)	10:00
	39. Theory of Constraints - Identify and Eliminate Constraints (BOK VII.B.4)	4:00
	40. Theory of Constraints - Throughput Accounting (BOK VII.B.4)	4:00
	41. Theory of Constraints - Drum, Buffer and Rope (BOK VII.B.4)	5:00
	42. Overall Equipment Effectiveness (OEE) - Introduction (BOK VII.B.4)	5:00
	43. Overall Equipment Effectiveness (OEE) - Example (BOK VII.B.4)	9:00
	44. Implementation Approaches (BOK VII.C)	6:00

Control (BOK VIII)
	1. Introduction - Section 8	5:00
	2. Statistical Process Control Objectives (BOK VIII.A.1)	11:00
	3. Selection of Variables (BOK VIII.A.2)	6:00
	4. Rational Subgrouping (BOK VIII.A.3)	11:00
	5. Control Chart Selection (BOK VIII.A.4)	9:00
	6. I-MR Chart Explained (BOK VIII.A.4)	11:00
	7. I-MR Chart Calculation Demonstration (BOK VIII.A.4)	6:00
	8. Value of d2 Constant (BOK VIII.A.4)	7:00
	9. Xbar-R Chart Explained (BOK VIII.A.4)	9:00
	10. A2 Constant Explained (BOK VIII.A.4)	4:00
	11. Xbar-R Chart Demonstration (BOK VIII.A.4)	5:00
	12. Xbar S Chart Explained (BOK VIII.A.4)	2:00
	13. Attribute Control Charts - Introduction (BOK VIII.A.4)	7:00
	14. np Control Charts (BOK VIII.A.4)	1:00
	15. np Control Chart - Demonstration (BOK VIII.A.4)	4:00
	16. p Control Charts (BOK VIII.A.4)	4:00
	17. p Control Charts - Demonstration (BOK VIII.A.4)	4:00
	18. c Control Charts (BOK VIII.A.4)	3:00
	19. c Control Chart - Demonstration (BOK VIII.A.4)	2:00
	20. u Control Charts (BOK VIII.A.4)	2:00
	21. u Control Chart - Demonstration (BOK VIII.A.4)	3:00
	22. Control Chart Analysis (BOK VIII.A.5)	18:00
	23. Control Chart Analysis - Finding Probabilities (BOK VIII.A.5)	6:00
	24. Total Productive Maintenance (BOK VIII.B.1)	10:00
	25. Visual Controls (BOK VIII.B.2)	6:00
	26. Control Plan (BOK VIII.C.2)	6:00
	27. Sustain Improvements - Lessons Learned (BOK VIII.D.1)	6:00
	28. Sustain Improvements - Documentation (BOK VIII.D.2)	3:00
	29. Sustain Improvements - Training (BOK VIII.D.3)	2:00
	30. Sustain Improvements - Ongoing Evaluations (BOK VIII.D.4)	2:00

Design for Six Sigma (BOK IX)
	1. Introduction - Section 9	4:00
	2. Common DFSS Methodologies (BOK IX.A)	10:00
	3. 9B - Design for X (BOK IX.B)	5:00
	4. 9B - Design for Manufacturing (BOK IX.B)	2:00
	5. 9B - Design for Maintainability (BOK IX.B)	3:00
	6. Robust Design Introduction (BOK IX.C)	3:00
	7. Robust Design Defined (BOK IX.C)	3:00
	8. Robust Design - Control and Noise Factors (BOK IX.C)	7:00
	9. Robust Design - Taguchi Loss Function (BOK IX.C)	4:00
	10. Robust Design - Taguchi Loss Function - Calculations (BOK IX.C)	7:00
	11. Design for Reliability (BOK IX.B)	16:00
	12. Design for Logistics and Environment (BOK IX.B)	4:00
	13. Design for X - Summary (BOK IX.B)	3:00

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